Having trouble trying to purchase Hytale from the online store? Hytale has been in development and hotly anticipated for the best part of a decade. So it’s a special kind of cruelty to finally click that purchase button and receive an incomprehensible error message: “A basket with that identifier does not exist”.
Many players are encountering this error message at the moment when attempting to buy any edition of Hytale on the store. The error message appears after clicking past the purchase button, and then clicking “I understand” after reading the early access notice. If this error message does appear, your only option on-screen is to close the error message, which cancels your purchase.
Fortunately, all hope is not lost. In the guide below, we’ll go over a few easy potential fixes for this error message, to help make the process of purchasing and playing Hytale as quick and painless as possible.
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