LoL players think Riot has quietly turned to AI responses to answer complaints

After one player seemingly caught Riot Games using an AI response to their report, the League of Legends community believes the company is using AI technology to answer reports and support tickets.

The player who received an “AI-generated response” from Riot posted it on Reddit on June 7. The initial response from Riot reads: “At Character.AI we strive to create a welcoming and inclusive environment for all players.”

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