How to fix Microsoft Flight Simulator 2024 ‘Customize identity’ error

Microsoft Flight Simulator 2024 has lifted off following a Nov. 19 launch, but the “Customize identity” error is causing delays at the departure gate. If you’re one of the many encountering this problem, we’ve got a potential fix for you.

The launch of Microsoft Flight Simulator 2024 has certainly been a troubled one, with a huge influx of players on launch leading to frozen loading screens and crashing issues. When you do get past them, the “Customize identity” error leads to further frustration.

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