Twitch addresses subscription cancelation issue, promises to restore lost streaks
After registering several reports of unintentionally canceled subscriptions, Twitch has finally taken matters into its own hands, promising a fix and restoration of broken streaks for those affected.
In a tweet on April 10, Twitch’s official support page confirmed that it investigated reports of “unexpectedly canceled subs” and addressed the reason behind it. “We found some longstanding, recurring subs did not renew as expected in March and April,” the tweet reads before ruling out any update as the cause. “This was an isolated incident not related to any Twitch updates.”