The Last of Us, Assassin’s Creed Animation Support Studio Allegedly Harbored Crunch, Physical and Verbal Abuse

Content Warning: The story contains details regarding physical and psychological abuse, as well as the death of a child.

A new report from People Make Games has unearthed deeply disturbing allegations of workplace abuse at Brandoville Studios, an Indonesian animation support studio that has worked on games such as Assassin’s Creed Shadows, Age of Empires 4, and The Last of Us: Part I Remake.

Allegations of mistreatment at Brandoville Games were first reported by People Make Games back in 2021 as part of a broader story on how Western AAA studios effectively outsource crunch on major games to overseas developers, effectively sweeping it under the rug. However, People Make Games was urged to revisit its reporting on Brandoville more recently, after accusations went viral on Indonesia social media of continued crunch, as well as physical, verbal, and mental abuse.

TheGamer reported on the allegations in September of last year, pointing at CEO Ken Lai’s wife, Cherry Lai, as the instigator of much of the studio’s worst issues. Numerous screenshots and videos verified by TheGamer as well as shared publicly across social media told a story of Lai’s abusive behavior, which included sending threatening and insulting messages to staff, verbally berating and insulting them, and in at least one case, repeatedly physically assaulting an employee and ordering them to physically hurt themselves as “punishment” for poor performance. That employee, Christa Sydney, has shared much of her story publicly, including claiming Lai once slapped her head so hard it caused tinnitus, and at other times choking her, pushing her down the stairs, and forcing her to bang her head on the wall until she had a concussion.

People Make Games’ follow-up investigation goes further to verify and detail these claims, including sharing a video Sydney was allegedly forced to send to Lai of her slapping herself 100 times. In addition to Sydney, People Make Games’ report details other accounts, including allegations that Lai pit employees against one another by verbally berating employees in the office or gossiping about them, forced employees to participate in Christian worship on a daily basis, and would insist on approving employee outfits every day before work. One former employee in the video claims Lai manipulated him into giving him a significant part of his salary.

Another former employee, Syifana Afiati, tells a story of being overworked while pregnant to the point of being asked to work while she was in the hospital. Afiati’s child was born prematurely, and she was asked to return to work just one month after giving birth, despite her maternity leave being three months and her son still being treated in intensive care. Her son died four months later. Three days after he passed away, Lai sent a message to company HR, strategizing on how to avoid supporting Afiati and deprive her of benefits while she was on leave.

Ken Lai did not comment to People Make Games when asked, but Cherry Lai provided a statement to People Make Games: “To me, my part of the story is not important, as long as my team are good and safe now,” but ghosted the outlet without much further commentary.

Brandoville Studios was shut down last year. While Ken and Cherry Lai attempted to spin up a new company with some of the former Brandoville employees, LaiLai Studios – it’s unclear if the company is currently running or working on anything. As of September, Jakarta police were actively searching for Cherry Lai as part of an investigation into Brandoville. Lai suggested in an email to People Make Games that she may have fled to Hong Kong, but that has not yet been confirmed.

IGN has reached out to Naughty Dog, Xbox, and Ubisoft for comment on their partnerships with Brandoville in light of this story and will update if a response is received.

Rebekah Valentine is a senior reporter for IGN. You can find her posting on BlueSky @duckvalentine.bsky.social. Got a story tip? Send it to rvalentine@ign.com.