How to fix custom classes reset and Zombies save files missing in Black Ops 6

The Black Ops 6 update on Nov. 21, 2024 appears to have caused a lot of issues for players, including the wiping of progress in certain parts of the game.

Call of Duty‘s new limited time event, The Hit List, went live shortly after 12pm CT, but it seems as though it has brought more harm than fun. Players across social media are reporting instances of multiplayer classes being reset, Zombies progress being reset, and even Zombies save files completely disappearing.

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