Payday 3 developer Starbreeze has apologised for its lack of communication surrounding the game’s highly anticipated first patch, which promises to address the disastrous launch.
The update, which was originally due to arrive October 5, was delayed the same day to a vague “mid-October”. Starbreeze hasn’t said much about it since, however, but apologised to players today while failing to offer a concrete date.
The message came from PayDay’s Twitter account. “Heisters, we’re sorry for the lack of communication regarding the first patch. We have identified some issues that need to be fixed before we can bring it to you, but rest assured that this is the main priority for our teams,” Starbreeze said.
Heisters, we’re sorry for the lack of communication regarding the first patch. We have identified some issues that need to be fixed before we can bring it to you, but rest assured that this is the main priority for our teams. https://t.co/IBDPctk0ce
— PAYDAY 3 (@PAYDAYGame) October 16, 2023
Payday 3’s launch was plagued with server issues that forced Starbreeze CEO Tobias Sjögren to apologise. “We are so sorry that the infrastructure didn’t hold up as expected, and although it’s impossible to prepare for every scenario — we should be able to do better,” he said.
Almost a month after its September 21 launch and the patch promising to address these issues is still unavailable. Starbreeze boasted PayDay 3 had 3.1 million players as of October 2, but this number has dwindled, at least on Steam, as more players are currently playing Payday 2 than its highly anticipated sequel.
According to SteamDB, Payday 3’s 24-hour peak is currently 6,277 users, significantly lower than Payday 2’s 38,011. The third game doesn’t even crack Steam’s 100 most popular games list, falling below Cookie Clicker, Bloons TD 6, and Russian Fishing 4.
Starbreeze blamed its third-party matchmaking partner for server issues at launch and said it would look into making an offline mode (as Payday 3 requires a constant online connection). “We have a lot of diligent and consistent work ahead of us to regain community trust, but we will work hard to do it,” Sjögren said.
Ryan Dinsdale is an IGN freelance reporter. He’ll talk about The Witcher all day.
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