Three years after Xbox and CD Projekt Red partnered to release a limited edition, Cyberpunk 2077-themed Xbox One X console, many of those who bought it are beginning to regret the purchase. Why? Because they’re still waiting, years later, for any information at all regarding a refund for the recent Cyberpunk 2077 DLC release: Phantom Liberty, which was originally supposed to be in the bundle.
Back in 2020, CD Projekt Red and Xbox partnered to offer a limited edition, Cyberpunk 2077-themed Xbox One X console for sale. The $400, 1TB console came with a Cyberpunk-themed controller, a digital copy of Cyberpunk 2077, a one-month Xbox Game Pass Ultimate trial, and was promised to also include the “future first expansion release” per a Best Buy listing. Supposedly only 45,000 were manufactured; it was the last limited edition Xbox One X version to be released.
However, in 2022, CD Projekt announced that it was concluding development on the Xbox One and PS4 versions of Cyberpunk 2077, and that Phantom Liberty would not be released on those platforms. In a blog post, the studio promised that those who had purchased the limited edition console would be reimbursed with Microsoft store credits for a portion of their purchase to make up for the missing DLC. However, one year later and with the DLC out in the world, these console owners are still wondering where the reimbursement is.
Multiple Reddit and X (formerly Twitter) posts over the last few days, weeks, and months have expressed confusion as to the status of these refunds. Several individuals claimed they had gone to customer support for both Microsoft and CD Projekt, but said that both sides seemed to be washing their hands of the situation by redirecting them to the other company for assistance. And while many users have rightfully pointed out that the DLC was still awarded to the Xbox account attached to the console and thus would be available on a Series S or X console, that doesn’t do much good for anyone who doesn’t have a Series S or X to begin with.
IGN reached out to CD Projekt for comment, and was told that Microsoft would be reaching out to customers who purchased the limited edition console “soon,” but received no further details. We’ve also reached out to Microsoft for more clarity, and will update upon hearing back.
It is too bad that Phantom Liberty never made it to the last generation, because according to our reviewer, it’s pretty good – a 9/10 that “completes an immense turnaround for CD Projekt Red’s future RPG.”
Rebekah Valentine is a senior reporter for IGN. Got a story tip? Send it to [email protected].
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