ESL, the tournament organizer for IEM Brazil and its qualifiers, has explained what was causing the technical issues that several CS:GO teams such as ENCE, Bad News Eagles, BIG, and Sprout had to go through during the European closed qualifier on Feb. 8 and 9.
“After discovering the issues during the IEM Brazil qualifiers, our teams looked into the possible causes,” ESL told Dot Esports. “After trying numerous fixes, we found that the underlying problem was the routing from some players’ homes into our servers. In this case, we set up a VPN and provided this to the affected players. Hereby, we were able to largely improve the playing conditions and the teams could continue with the qualifier.”