One of the top companies within the gaming hardware business, Lenovo Legion has been producing high-quality hardware for several years. Their provision of top-tier equipment makes them stand out, often towering above the competition. However, even as Lenovo continues its technological advancements, their motto has been one of upliftment and inclusivity for the gaming community.
Chin Wu, the Director of North America Consumer Marketing at Lenovo Legion, gave us some insights into why Lenovo Legion is the leading brand in gaming hardware and customer satisfaction.
Everyone deserves the best technology
Lenovo Legion has been working hard on getting their product out into the hands of many. At the same time, Lenovo’s motto has been to make technology that is accessible by all. With some of the highest and most innovative technology to date, the brand believes that smart technology should be available for all.
“We are always looking at innovation and how we can provide better technology for people,” said Wu in an exclusive interview. “Technology is not just for the far and few, but it is truly for all people.”
For more than a decade, Lenovo Legion has been leading the world in ingenious technology. They are especially popular within the gaming and esports space, a name that has earned its reputation in the industry.
“Everybody should have access to technology. It truly is a gateway to the rest of the world”.
“Everyone deserves to pursue their passions and work to become a better person,” said Wu. “Having the right technology helps with that notion.”
Chin Wu, the Director of North America Consumer Marketing at Lenovo Legion
Wu’s discernment toward the gaming community and the world as a whole shows that more than just people with money deserve to have the best possible equipment when it comes to gaming and technology.
“Everyone deserves to pursue their passions and work to become a better person,” said Wu. “Having the right technology helps with that notion”.
Lenovo Legion is working currently to provide gamers with advanced hardware at an affordable price.
Lenovo Legion is working to also provide the best customer satisfaction, something we do not see in other companies
One of the toughest adversaries gamers have to come up against is the world of customer support. It seems as if the majority of people hired for customer support have little experience with gaming issues. And in turn this leads to frustration and a poor experience for users.
Lenovo Legion is working to combat that system with their customer service program called the “Legion Ultimate Support”. Legion Ultimate support provides 24*7 access to expert technicians for guidance on hardware optimization, software assistance and more. The customer support is available via phone, email and chat.
“Through our support, you can contact actual gamers that can help you with your specific problems,” said Wu.
Talking to actual gamers who would understand the technical difficulties one might encounter is definitely an experience not many have encountered. Providing skilled customer support and adequate post-purchase aid is one of the many ways Lenovo shows they care for the customer experience.
When Lenovo Legion says they are working to make technology for ALL, they mean it
We are creating headsets catered to those who may have been born with a different head shape than usual, all the way to testing games that are playable for those visually impaired
Chin Wu
One of Lenovo Legion’s unique perceptives is their view of making technology available for everyone. The company currently has a Chief Diversity Office who is dedicated to creating automation for the impaired.
This dedication to helping others truly makes Lenovo Legion stand out from other brands and companies.
“We are creating headsets catered to those who may have been born with a different head shape than usual, all the way to testing games that are playable for those visually impaired,” said Wu when commenting on the Chief Diversity Office’s current endeavors.
Amidst the rapid developments in technology everyday, Lenovo’s goal of accessibility is a welcome step. Making acceisibility one of their objectives ensures more gamers can enjoy the latest technology irrespective of any differences.
If you are interested in checking out their products, visit their website here.
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